The Pioneer 396

Select your country from the drop down list below:

Please note:

Orders placed before 3.30pm on a working day will be despatched the same day. After 3.30pm, orders will leave the next working day (excluding bank holidays). For the purpose of deliveries Working Days are Monday to Friday.

All parcels must be signed for as proof of delivery, however, if you are unavailable, a card will be posted through your door with your re-delivery options explained.

Sorry, but we are not yet able to offer Sunday or Bank holiday deliveries..

We offer free returns in the UK via a prepaid returns label.  For international orders, the cost of returning your shoes should be paid by you.

We hope that you love your Sevens. If you not entirely happy, you can return the shoes to us and we will refund you.

This is what you need to do:

• Tell us you are returning your Sevens via our returns centre. Our team will review and authorise your request.
• We will then email you an address label and instructions 
• Return the Sevens to the address on the label
• We will refund your payment or process an exchange request when we receive your items at our UK warehouse and have inspected them. This may take between 5 - 7 working days in busy periods but we always aim to be quicker than this. If you want to make an inquiry on the status of a return please contact us

Click here to register your return

For The Original 172 and Vitesse 702 with our "Wear it out" 30-Day Trial*

Wear the Original 172 and Vitesse 702 for 30 days, outside, anywhere. If you are not entirely satisfied, please send everything back if you kept it, including the dispatch note, spare laces, box and outer packaging. 

We will inspect the shoes when we receive them back at SEVEN FEET APART. Normal wear is, well, normal. If you’ve battered the shoes really badly and they have no value, we reserve the right to reject them. 

*UK-based customers and Original 172 or Vitesse 702 only. 

For The Pioneer 396 and '67 Chelsea. 

We offer free returns in the UK via a prepaid returns label.  For international orders, the cost of returning your shoes should be paid by you.

We hope that you love your Sevens, but if you not entirely happy, of course, you can return the shoes to us and we will refund. Please send everything back, including the dispatch note, box, outer packaging and shoe bags. We do inspect the shoes when we receive them back at SEVEN FEET APART so ensure you try them on a carpeted floor, avoiding scratches to the soles. If you damage them, we won’t be able to refund you.

This is what you need to do:

• Tell us you are returning your Sevens via our returns centre. Our team will review and authorise your request.
• We will then email you an address label and instructions 
• Return the Sevens to the address on the label
• We will refund your payment or process an exchange request when we receive your items at our UK warehouse and have inspected them.
• returns can take up to 10 WORKING DAYS from the day you post them to the day we refund you. We will try our best to be quicker - please bear with us, especially at peak times like sales. Thank you.
• If you want to make an inquiry on the status of a return please contact us

Click here to register your return

If you wish to exchange a product for a different size or colour, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns if the returned item(s) is in line with our return policy.

Your return will be refunded once it’s been received and processed at our warehouse.