We hope that you love your Sevens. If you not entirely happy, you can return the shoes to us and we will refund you or you can request an exchange (if you are an International customer wanting to exchange you simply return shoes, we refund and then you buy a new pair in the correct size and/or colour)  

We offer free returns (*note below re Sale items) in the UK via a prepaid returns label. For EU and other International orders, we help subsidise the cost of returning your shoes so you can send back the shoes cheaper than normal. there is nothing to pay upfront as the balance will be deducted from your refund and you can see the cost before proceeding. Approximate costs for subsidised returns are 8GBP from Europe and 15GBP from Rest Of World in your local currency. 

ABOUT SALE ITEMS

Exchanges for a different size or colour are free in the UK and we will cover the cost of the return and free re-delivery. 

However, we partially charge for unwanted returns on Sale Items costing less than £90.00. The return will cost you £4.95 and it will be deducted when we process your refund. For International Orders, we offer subsidised returns. If you want to exchange you need to return, we refund and you re-buy before or after the refund. 

 

How to Return

  • Tell us you are returning your Sevens via our returns centre using the buttons below. Our team will review and authorise your request.
  • We will then email you an address label and instructions 
  • Return the Sevens to the address on the label
  • We will refund your payment or process an exchange request when we receive your items at our UK warehouse and have inspected them. This may take between 5 - 7 working days in busy periods but we always aim to be quicker than this. If you want to make an inquiry on the status of a return please contact us

 How to Exchange 

If you wish to exchange a product for a different size or colour, you will need to return your purchase via the link above and choose exchange during that process, filling in details of what you would like to exchange your purchase for. 

PLEASE NOTE - In the UK, exchanges for a different size or colour are free and we will cover the cost of the return and free re-delivery. International exchanges are subsided. 

Click here for UK Returns & Exchanges  Click here for International Returns