Select your country from the drop down list below:
UK - ORDER CUT OFF TIME
Orders placed before 3.15pm on a working day will be despatched the same day. After 3.15pm, orders will leave the next working day (excluding bank holidays). For the purpose of deliveries, Working Days are Monday to Friday.
EU/ROW - ORDER CUT OFF TIME
Orders placed before 2pm on a working day will be despatched the same day. After 2pm, orders will leave the next working day (excluding bank holidays). For the purpose of deliveries, Working Days are Monday to Friday.
All parcels must be signed for as proof of delivery, however, if you are unavailable, a card will be posted through your door with your re-delivery options explained.
Sorry, but we are not yet able to offer Sunday or Bank holiday deliveries..
We hope that you love your Sevens. If you not entirely happy, you can return the shoes to us and we will refund you or you can request an exchange (if you are an International customer wanting to exchange you simply return shoes, we refund and then you buy a new pair in the correct size and/or colour)
We offer free returns (*note below re Sale items) in the UK via a prepaid returns label. For EU and other International orders, we help subsidise the cost of returning your shoes so you can send back the shoes cheaper than normal. there is nothing to pay upfront as the balance will be deducted from your refund and you can see the cost before proceeding. Approximate costs for subsidised returns are 8GBP from Europe and 15GBP from Rest Of World in your local currency.
ABOUT SALE ITEMS
Exchanges for a different size or colour are free in the UK and we will cover the cost of the return and free re-delivery.
However, we partially charge for unwanted returns on Sale Items costing less than £90.00. The return will cost you £4.95 per pair and it will be deducted when we process your refund. For International Orders, we offer subsidised returns. If you want to exchange you need to return, we refund and you re-buy before or after the refund.
How to Return
How to Exchange
If you wish to exchange a product for a different size or colour, you will need to return your purchase via the link above and choose exchange during that process, filling in details of what you would like to exchange your purchase for.
PLEASE NOTE - In the UK, exchanges for a different size or colour are free and we will cover the cost of the return and free re-delivery. International exchanges are subsided.